IBPS Recruitment 2025: Apply Online for 10,277 Customer Service Associate Vacancies Across India
Are you aspiring to build a career in the Indian banking sector? The Institute of Banking Personnel Selection (IBPS) has rolled out a golden opportunity with its latest notification for 10,277 Customer Service Associate posts across multiple public sector banks in India. This massive recruitment drive, officially released in August 2025, opens doors for thousands of graduates to secure stable government jobs with attractive pay and career growth prospects.
If you’re a graduate between the ages of 20 and 28 and meet the eligibility criteria, this could be your path to a secure future in the banking industry. In this detailed article, we will walk you through the complete recruitment process, eligibility conditions, state-wise and bank-wise vacancies, application fees, exam dates, and a step-by-step guide to apply online.
🏢 IBPS Customer Service Associates 2025 – Overview
Feature | Details |
---|---|
Recruiting Body | Institute of Banking Personnel Selection (IBPS) |
Post Name | Customer Service Associate |
Total Vacancies | 10,277 |
Job Type | Central Government Job |
Location | Pan India |
Application Mode | Online |
Official Website | ibps.in |
Salary Range | ₹24,050 – ₹64,480 per month |
Application Deadline | 21st August 2025 |
🗂️ State-wise Vacancy Distribution
The vacancies are distributed across all Indian states and union territories. Here’s a breakdown of the number of posts available per state:
State/UT | Vacancies | State/UT | Vacancies | |
---|---|---|---|---|
Andaman & Nicobar | 13 | Madhya Pradesh | 601 | |
Andhra Pradesh | 367 | Maharashtra | 1117 | |
Arunachal Pradesh | 22 | Manipur | 31 | |
Assam | 204 | Meghalaya | 18 | |
Bihar | 308 | Mizoram | 28 | |
Chandigarh | 63 | Nagaland | 27 | |
Chhattisgarh | 214 | Odisha | 249 | |
Dadra & Nagar Haveli, Daman & Diu | 35 | Puducherry | 19 | |
Delhi | 416 | Punjab | 276 | |
Goa | 87 | Rajasthan | 328 | |
Gujarat | 753 | Sikkim | 20 | |
Haryana | 144 | Tamil Nadu | 894 | |
Himachal Pradesh | 114 | Telangana | 261 | |
Jammu & Kashmir | 61 | Tripura | 32 | |
Jharkhand | 106 | Uttar Pradesh | 1315 | |
Karnataka | 1170 | Uttarakhand | 102 | |
Kerala | 330 | West Bengal | 540 | |
Ladakh | 5 | |||
Lakshadweep | 7 |
🏦 Bank-wise Vacancy Details
These positions are spread across various public sector banks under the IBPS recruitment umbrella:
Bank Name | Vacancies |
---|---|
Bank of Baroda | 253 |
Bank of India | 45 |
Bank of Maharashtra | 20 |
Canara Bank | 675 |
Central Bank of India | 47 |
Indian Overseas Bank | 44 |
Punjab National Bank | 6 |
Punjab & Sind Bank | 30 |
Union Bank of India | 50 |
Total | 1170 |
🎓 Eligibility Criteria for IBPS Customer Service Associate 2025
Before applying, candidates must meet the following eligibility requirements:
📚 Educational Qualification:
- Must have completed a Bachelor’s Degree (Graduate) from a recognized university or institution.
- Final year students whose results are declared before the last date of application are also eligible.
🎂 Age Limit (as on 01-Aug-2025):
- Minimum Age: 20 years
- Maximum Age: 28 years
Age Relaxation:
Category | Relaxation |
---|---|
OBC (Non-Creamy Layer) | 3 years |
SC/ST | 5 years |
PwBD (Persons with Benchmark Disabilities) | 10 years |
💳 Application Fee
Category | Application Fee |
---|---|
SC/ST/PwBD/ESM/DESM | ₹175/- |
General/OBC/EWS | ₹850/- |
Mode of Payment | Online only |
🧪 Selection Process
The selection will be conducted in several stages, designed to assess both knowledge and aptitude for customer service roles in banking:
- Preliminary Examination (Objective Type)
- Main Examination (Objective + Descriptive)
- Document Verification
- Medical Fitness Test
- Personal Interview
Only candidates who qualify in each stage will proceed to the next, ultimately resulting in provisional allotment based on final merit.
🗓️ Important Dates
Event | Date |
---|---|
Start of Online Application | 01-August-2025 |
Last Date to Apply & Pay Fees | 21-August-2025 |
Pre-Examination Training (for SC/ST/Minority) | September 2025 |
Preliminary Exam Admit Card Download | September 2025 |
Preliminary Online Exam Date | October 2025 |
Preliminary Results Declaration | November 2025 |
Main Exam Admit Card Download | November 2025 |
Main Online Exam Date | November 2025 |
Provisional Allotment | March 2026 |
📝 How to Apply Online for IBPS Recruitment 2025?
Here’s a step-by-step process to apply for the 10,277 Customer Service Associate posts:
✅ Step-by-Step Guide:
- Visit Official Website:
👉 https://www.ibps.in - Click on ‘CRP Customer Service Associates’ Apply Link
- Register Yourself:
Provide basic details like name, mobile number, email ID. An OTP will be sent for verification. - Fill Application Form:
Enter your academic details, communication address, and other required information. - Upload Documents:
- Passport-sized photo
- Signature
- Educational certificates
- ID proof
- Pay Application Fee:
Use net banking, UPI, debit/credit card for online payment. - Submit Application:
Review the form and click on ‘Submit’. - Save the Acknowledgement:
Take a print or screenshot of the application number for future tracking.
🛑 Things to Remember
- Incomplete applications or incorrect information may lead to rejection.
- Keep your email and mobile number active throughout the recruitment process.
- Download admit cards and track updates only from the official IBPS website.
- Prepare well for prelims and mains as the competition is expected to be high.
Apply Now
📣 Final Words: A Great Opportunity for Bank Job Aspirants
The IBPS Recruitment 2025 is one of the largest banking sector hiring drives this year. With over 10,000 vacancies open across states and banks, this is your chance to start a respected and rewarding career in the Indian banking industry.
If you’re a graduate, hardworking, and looking for a long-term career in customer service and banking, don’t miss this opportunity.
Make sure to apply before the deadline of 21st August 2025, and gear up for the exam season with confidence.
🔗 Important Links